Provides technical support to insure hardware and software operations run efficiently within the Company’s IT network.

Essential Duties and Responsibilities:

• Establishes and maintains the network (users, directories, security, etc.)
• Loads and performs upgrades to software
• Assists users with “help desk” support
• Maintains network of computers, printers, fax machines and other devices
• Trains users in the operation of the network and on specific software applications
• Sets-up hardware and networks at remote project sites
• Maintains systems and executes processes that manage computer files, databases, data security and disaster recovery
• Provides technical programming assistance in support of systems applications
• Troubleshoots and maintains hardware and software on a preventative as well as a corrective basis
• Monitors system integrity by utilizing firewall, anti-virus and anti-spam applications
• Stays informed of IT trends that will impact the Company
• Identifies outdated equipment, software and work flow bottlenecks and recommends solutions

Education and Experience:

• A bachelor’s degree or 2 year associates degree in a Computer Science or Computer Information Systems
• 2 to 5 years of experience as a support technician

Knowledge, Skills and Abilities:

• Understands computer hardware, Microsoft’s latest Operating Systems, Office Software, and computer peripherals
• Excellent analytical, technical and oral/written communication skills
• Willingness to learn new skills and other software programs needed to complete task assigned.
• Ability to prioritize and handle multiple tasks accurately to meet deadlines
• Must present positive & professional image.
• Strong problem solving skills.
• Good interpersonal skills. 
• Must be punctual and dependable.
• End User friendly attitude with a passion for information services support 

Benefits: Corman-Kokosing offers a competitive compensation and benefits package including medical, life, and disability insurance, paid time off and a 401K plan.

Corman-Kokosing is an equal employment opportunity/affirmative action federal and state contractor. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.